What Our Customers Are Saying
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Ron Gatherum, Layton, UTAH
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I recently purchased a 2018 Honda Rebel from Plaza Cycle. I shopped over 5 states comparing prices on this bike and found it was basically the same price everywhere I looked. The main reason I bought from Plaza Cycle is their salesman, Mike. He answered all my questions and returned all my phone calls in a timely manner. Other shops that I called insisted that I come in and talk to them in person about prices and so on. Some shops that I left messages with didn't even return my call. Mike answered all my questions on the phone before I actually went to the shop. Also most of the other dealers were closed on Monday while Plaza Cycle was not. They get my highest recommendation.
Rick Scott, Park City, UT -
James Thurmond was great to work with. He was very personable, answered all of our questions, went over and above to get us the machine we wanted, and his knowledge is extensive about Razors and other UTVs. It felt like we were dealing with family.
Todd Bell, Murray, UTAH -
Great experience. Dealt with James in sales, Jason finance and the boss Gavin. Listened to our needs and concerns. They were there with answers and werent out when we asked a lot of questions and because of the way we were given tons of info changed from one unit to what I consider a step up unit. Treated great the whole time. Would purchase there again without question. Thanks guys.
Willard Gowans, Stansbury Park, UT -
Every time I've been to Plaza it's been a great experience. We have purchased numerous quads, side by sides, and bikes from them and have been awesome. Nick in parts is awesome, and their sales manager is a good guy. Their accessories and aftermarket parts are top quality and everything is priced great. The help I receive there is awesome as well when looking for bikes, parts, or accessories.
Brendan Johnston -
Great dealership, great people! Nothing but a great experience every time I go.
Jeremey ODriscoll -
I have had nothing but amazing experiences with Plaza Cycle. Their customer focused staff, attention to detail, and large parts inventory is unmatched in Utah. I would absolutely recommend checking this place out for any service, parts, or purchasing of machines. They will take care of you!
Ethan Cisneros -
Absolutely amazing people! Preston in the service department as well as Linzi were awesome to work with! Thank you for your help!
Nicole Todd-Westmoreland -
Our experience with Bryson was great! He was very knowledgeable in his position and had a positive attitude. He provided us with outstanding customer service.
Brittney , SLC, UT -
I was so happy about the service I got here at Plaza Cycle! Bryson was especially helpful and knowledgeable. He answered all my questions and was very professional. I wouldn't think twice about returning in the future. Thank you!
D , Sandy, UT -
I left this review a while back but wanted to post it here still VERY pleased ....I bought a bike from them back in 2010. Very helpful gave me a great deal. I recently needed some waverunners worked on. My jaw dropped when I picked them up and the bill was over 400.00 LESS than what I was estimated. Awesome help, Service is great, Secretary in Service was very friendly and helpful when I picked up and made me feel like a regualr. Which I will be! Thanks so much
Anonymous , Bountiful, UT -
I have bought 2 Scooters from this dealership and the transaction was smooth and painless. The sales dept did a great job of getting me what I needed. I have accessed the service department numerous times since I have had problems only due to my inexperience and no fault of the department. I Will ALWAYS go back . They have been very very fair and helpful. Bonnie ALWAYS treats me well and bends over backwards to make me happy and keep me notified, as well as Preston. I have not dealt with the other but Preston knows his stuff. They make a great team.
E , SLC, UT -
Service Was awesome Bonnie called and let me know my machine was finished and kept me updated throughout the process. Super friendly bunch of People . Make me feel right at home. Bonnie the girl in service is great as are Preston and the other mechanics
Anonymous , Draper, UT -
Treated well again. Service department went above and beyond and got me in and out ahead of time. Bonnie in Service is a real HOOT and will definitely come back just to chat with her. Great gal and her guys in service are also great!
Stephen , Murray, UT -
3 months ago I wrote an e-mail about not being happy about a tire purchase and mount, and service. I am more than happy to say kudo's and great job on my 2nd purchase of the front tire. Nick did a great job of getting my front tire and putting a work order with pricing on it, ready for me to take it to your service dept.The Sat. I came out to the city Nick wasn't working, but the gal that wears the hat was, she was most helpful and pleasant, also she was a great help in helping me to find an front axel wrench, that wasn't so cheesie,it was aftermarket and shop grade. She knew her stuff .Your service dept. had the tire ready for pickup in about 3 hrs. as promised. I look forward to continue to do buseness with you and look forward to buying my next Nomad from you.Thank you for stepping up. The reason a lot of us travel out to the front, is because of the lack of service that we get at the bike shops out here.
Glenn , Roosevelt, UT -
Well Mike Earl did it again. I bought some boots a couple of years ago from Plaza and broke a couple buckles. I'm a truck driver so I went looking for a buckle. I went to 3 to 4 states, and couldnt find them anywhere. My wife finaly told me to call Mike, so I did and Mike rembered me and solved my problem for me. Thank you Mike you f@&!$n rock.
Stacey , Alamosa, CO -
Thanks Preston and team, you did a great job in as fast a time as you could, considering that it was just before the weekend and we had to get some extra parts. Your service and repair was greatly appreciated. If you ever need a hand in new Zealand drop me an email.
Richard , Tallahassee US, MOSGIEL NZ -
Nick in parts is awesome!!! What a wonderful guy to buy my parts from!!
Tony , Salt Lake City, UT -
Always treated very well in parts by Mike. Never have had a problem with him retrieving/ordering the wrong parts for me. He truly cares about the customers well being and the quality of their equipment. With him being at Plaza you can truly walk in and ride out.
Josh , West Jordan, UT -
IN January I bought a YZ-450. I went back and bought an after market muffler, I had it sent to my house, I live in Colorado. And I couldn't get it on. So I call Mike in parts and he walked me through it. I can't see myself doing business with anyone else besides Plazacycle and Mike Earl. I hope more people at Plaza realize how hard Mike works, he goes above and beyond. Mike needs a raise!
Stacey , Alamosa, CO -
I brought my Yamaha motorcycle into your dealership for new parts and service in preparation for a long ride with friends. The service department was busy with customers and I was running late for an appointment. Mike from the parts department took it upon himself to fully understand what I needed and he worked with both the parts department and the service department to coordinate the parts and labor efforts. He called me throughout the day to update me on the status of my motorcycle and helped me understand the best solutions to meet my needs. Mike and all the other staff is wonderful. p.s. Give Mike a raise! He is busting his butt for your store and ensuring Plaza Cycle is known for quality work and a good brand.
Jason , Salt Lake City, UT -
I recently bought a bike there and I was blown away by the friendlyness there. I'm not from Utah and don't really like the people from there. But like I said, the whole store was full of profesionals.Keep up all the good work. And last but least Mike in the parts deptmarment is probabally the hardest woking guy there I can't say enough good things about him and his work. Thanks for the great visit at Plaza Cycle. I'll be in soon.
Stacey , Alamosa, CO -
I bought my new bike from BJ and he's a really good man at his job. I loved him.... If you go to Plazacycle ask for BJ, he'll really hook you up ;)
MICHAEL , SALT LAKE CITY, UT -
Nick is the greatest parts dude!!! he knows how to do it right, he knows how to find the right parts for me, he just knows everything. thank you Nick for a good time at PLAZACYCLE!
MICHAEL , SALT LAKE CITY, UT -
ROD ROCKS!!! HE HELPED ME BUY MY FIRST BIKE. THANK YOU ROD YOU ARE THE BEST :) WE LOVE HIM HE'S REALLY HELPFUL.. THANK U ROD
JUAN , WEST VALLEY, UT -
I LOVE PLAZACYCLE
JOSEPH , PROVO, UT -
The service and professionalism of my last purchase was exemplerary. All involved were courteous and professional in their areas of service. Services were given in a timely and profesional maner.
Reed , South Jordan, UT -
NICK in parts total bad ass!!! I refer him to everyone i know helps me find anything I need thx man!!!:)
israel , west valley, UT -
I have worked with Brian to purchase my WR250x and he has been great. I purchased my bike last year and am already looking at trading up. They have been great to work with. Will recommend to others.
Jeremy , SLC, UT -
I bought my trx450r from nick and he was the best sales guy ever. i beat him up pretty bad and even now when i go in he always say hi, good guy. it's been just over a year now since the purchase and I went back to order a HRC kit for it. Fernando in parts is an awesome guy. Basically everyone there is always awesome! problem is everytime i leave the place my pocket book gets hit for about $3-400. You guys tempt me too much. (only kidding) Im filling out this servey because I am in customer service as well at Jody Wilkinson Acura as a service advisor and know how much a little time on someones part can really help out the service/sales guys. you guys deserve it. Good job!
Bernie , NSL, UT
I have been reading the reviews and the comments about Plaza Cycle. I find it interesting that there are people that are quick to judge and make comments without giving the situation they were in to warrant the comment. I'm not saying their comments aren't warranted, but it is hard to take them seriously.
My wife and I were very happy with our experience with Plaza Cycle, and more importantly, Mike L. My wife and I have been looking for side by sides for a while now. We started looking at used machines and didn't really find anything to suit our needs.
I had a friend take me to Plaza Cycle to look at some different machines and met Mike Lasater.
Mike, in my opinion, is the type of sales person I can appreciate. He was very cordial and friendly. He wasn't pushy, and listened to our needs. Mike showed us several options and through a few visits, and checking around, we found the side by side we wanted.
To top it off, it was my wife's favorite color so I knew at that point we were getting a side by side! :) The process was easy and hassle free. We received the side by side and to date we love it. I have been in twice more with questions, and Mike is always there ready to help. We have not had to go in for service yet, but so far, from what I have seen, I know we will be taken care of satisfactorily. I can't speak to those that have had a bad experience, and as I mentioned I have not dealt with service yet. (I will follow up when I do) But if the comments were true before, I do not believe they are now. I am glad we made the choice we did.
I recommend you see Mike Lasater for all your ATV/UTV needs.Ron Gatherum